Our Story & Vision

More Than a Casino Hotel, It's a Destination

Discover how Fastbonusclaim has become a premier landmark in British Columbia, blending luxury hospitality with thrilling casino hotel entertainment.

Our Journey Meet the Team
Mission & Values

What We Stand For

Our philosophy centres on delivering memorable experiences that balance the excitement of gaming with the serenity of world-class hospitality.

Our Vision

To be the most innovative casino hotel resort in North America, setting a new standard for sustainable luxury and responsible entertainment.

Our Mission

To craft exceptional experiences that blend relaxation, gastronomy, and a curated casino hotel environment, all while championing guest safety.

Our Core Values

Integrity, Excellence, Innovation, and Community. Our team lives these values to deliver an unmatched experience in every interaction.

Experience Luxury
0 Years In Operations
0 Team Members
0 Guests Welcomed
0 Industry Accolades
Our History

From Vision To Landmark

Travel through the milestones that have shaped Fastbonusclaim into the destination it is today.

The Beginning (2012)

Fastbonusclaim was born from a passion to transform the hospitality landscape of British Columbia. Starting as a boutique hotel, we quickly established a reputation for personalized service and elegant accommodations.

Expansion Into Casino Resort (2015)

After obtaining our provincial gaming license, we underwent a major expansion, adding a 24,000 sq ft state-of-the-art casino floor with 300 slots and 25 live table games, solidifying our position as a full-fledged casino hotel resort.

Award-Winning Entertainment (2018)

The launch of our events centre brought international acts and celebrity chefs. This year marked our first 'Casino Entertainment Venue of the Year' award, celebrating our innovation in live shows and themed casino hotel events.

Sustainable Luxury Initiative (2021)

We embarked on a comprehensive green renovation, earning LEED Gold Certification. From geothermal heating to waste reduction, we made luxury sustainable within a casino environment.

Present Day (2024)

Today, Fastbonusclaim boasts 350 luxury suites, 5 signature restaurants, and a 50,000 sq ft casino sanctuary. We remain family-owned and deeply committed to our community and the responsible gaming framework.

Leadership

Expert Minds Behind Our Resort

With decades of combined experience in the global hospitality and entertainment industries, our senior team brings world-class vision to every detail.

Chief Executive Officer
Ryan Mitchell

Chief Executive Officer

Chief Operating Officer
Elena Rossi

Chief Operating Officer

Chief Financial Officer
Jared Chen

Chief Financial Officer

General Manager Casino
Samantha Blake

General Manager, Casino Operations

Beyond the Casino Floor

Culinary, Wellness & Entertainment

Our casino hotel resort is home to a vibrant collection of experiences that cater to all your senses. From our acclaimed steakhouses to our serene spa, there is something for everyone to enjoy beyond the gaming tables.

  • Gourmet Journeys: 5 restaurants led by award-winning chefs, featuring farm-to-table Canadian cuisine.
  • Sky Spa & Wellness: A 12,000 sq ft sanctuary with 8 treatment rooms and a thermal circuit.
  • Live Entertainment: A rotating schedule of comedians, tribute bands, and theatrical productions.
  • Indoor Pools: Heated indoor pool and separate adult-only infinity hot tubs.
Check Our Event Packages
Community & Sustainability

Committed to Our Impact

We give back to the communities that support us and continually strive to reduce our environmental footprint within the casino hotel industry.

Local Philanthropy

Through our foundation, we've donated over $2.4M to local charities supporting youth, arts, and addiction recovery programs.

Sustainability Practices

Achieved LEED Gold Certification by implementing geothermal cooling, zero-waste kitchens, and single-use plastic elimination.

Responsible Gaming

Our in-house training program ensures every employee can identify and support guests who may need guidance. We're proud supporters of local helplines.

Guest Testimonials

What Our Guests Say

"The attention to detail is unlike anything I have experienced. The moment I entered the lobby I knew this was a five-star casino resort. The casino hotel area was spotless, and the staff knew my name all weekend."

Margaret H.

Victoria, BC

"As an event organiser, I've worked with many venues. Fastbonusclaim's entertainment team is by far the most professional I've met. They handle the casino environment with absolute care and top-notch privacy."

Daniel K.

Seattle, WA

"We came for a weekend spa retreat but were drawn in by the vibrant energy of the resort. The balance between casino entertainment and serenity is perfectly managed - a truly unique spot in Canada."

Liam & Chloe R.

Kelowna, BC

Featured Projects & Portfolio

Projects We Are Proud Of

A glimpse into the signature spaces and initiatives that showcase our commitment to excellence in the casino hotel resort space.

CRYSTAL Bar & Lounge Renovation

A stunning $3M renovation of our lobby bar, reflecting a modern Art Deco style that sets the tone for the whole casino hotel.

Sky Garden Event Terrace

Added a lush, open-air event terrace designed for weddings and exclusive casino entertainment functions overlooking the city.

Get In Touch

Discover our world of entertainment and hospitality for yourself.